BYAs of date ofmanufacture, meets allANSI/UL 325 SafetyRequirements forVehicular GarageDoor OperatorsCHALLENGER 9000M SERIESResidential Vehicular Garage Door OperatorMODEL NUMBERS 9300M, 9500M, and J9500MINSTALLATION AND OWNER’S MANUALINSTALLER: Place this manual in the plastic envelope provided andpermanently attach to the wall near the pushbutton.SA VE T HES E I NST R U C T I ONS110060READ THIS MANUAL CAREFULLY BEFORE INSTALLATION OR USETABLE OF CONTENTSProduct Features .2Tools Required.2Component Identification .3A:Assembly Instructions .3Identify Your Door Type .4B: Important Installation Instructions.5C: Installing the Operator .6Mounting the Front Bracket.6Mounting the Power Head .7Door Bracket Installation .7Door Arm Installation.8Connecting Electrical Power .9The Convenience Lamp .9D: Control & Auxiliary Equipment.10Standard Wall Button Installation .10Programming the Radio Transmitter .11Programming the Radio Receiver .13Safe Finish Photosystem Installation.13Pre-Power On Installation Checklist .14Section E: Operation & Adjustments.15Important Safety Instructions .15Turning on the Power .15Basic Operating Parameters .15Manual Door Operation. 9Adjustments .16Opening Travel Adjustments.16Open & Closing Force Adjustment .16Setting The Close Limit .16Obstruction Sensing Adjustment.16Testing The Obstruction Sensing .17Positive Mechanical Lock Adjust .18Alignment of Safe Finish Photoelectric .18Photoelectric Obstruction Test .18Wiring Diagram .19Troubleshooting Guide .19Warranty Information .20READ THESE STATEMENTS CAREFULLY AND FOLLOW THE INSTRUCTIONS CLOSELYThe Warning and Caution boxes throughout this manual are there to protect you and your equipment.Pay close attention to these boxes as you follow the manual.WARNINGIndicates aMECHANICALhazard of INJURYOR DEATH. Givesinstructions to avoidthe hazard.CAUTIONWARNINGCAUTIONIndicates a MECHANICALIndicates anIndicates an ELECTRICALhazard of DAMAGE to the ELECTRICAL hazard hazard of DAMAGE to thedoor, door operator, orof INJURY ORdoor, door operator, orequipment. GivesDEATH. Givesequipment. Givesinstructions to avoid theinstructions to avoidinstructions to avoid thehazard.the hazard.hazard.
2PRODUCT FEATURESThe purpose of this booklet is to provide assembly,installation and operation information concerning theherein described Residential Garage Door Opener andrelated Accessory Products.NOTICEIT IS IMPORTANT THAT THIS INSTRUCTIONMANUAL BE READ AND UNDERSTOODCOMPLETELY BEFORE INSTALLATION OROPERATION IS ATTEMPTED.NOTICETHE IMPORTANT SAFEGUARDS ANDINSTRUCTIONS IN THIS MANUAL CANNOTCOVER ALL POSSIBLE CONDITIONS ANDSITUATIONS WHICH MAY OCCUR DURINGITS USE. IT MUST BE UNDERSTOOD THATCOMMON SENSE AND CAUTION MUST BEEXERCISED BY THE PERSON(S)INSTALLING, MAINTAINING ANDOPERATING THE EQUIPMENT DESCRIBEDHEREIN. DO NOT USE THIS EQUIPMENTFOR ANY OTHER THAN ITS INTENDEDPURPOSE - OPERATING OVERHEADGARAGE DOORS.Manual Release: A pull cord allows separation of thedrive mechanism and manual operation of the door whendesired, as in the event of a power failure. (Page 9)Automatic Reconnection: Once power is restored, orautomatic operation of the door is again desired,initiating operation in the normal manner (Push Button,Radio Control, etc.) will effect automatic reconnectionof the Manual Release Mechanism. (Page 9)Sensing System: A built-in sensing system detectsobstructions during door operation. If in the downward(close) travel mode, the Opener will sense an obstructionand reverse the direction of the door. In the open mode,the opener will stop. Since all doors are different, theSensing System has independent adjustments forcustomizing the level of force required for the normalopening and closing of specified doors. ( Page 16)Close Limit Switch: In winter months it's common forsmall pieces of ice or packed snow to be trapped underthe door. Ground swelling can also effect the close limitsetting of the opener. The opener’s Close Limit Switchoverrides the Sensing System during the last one inch ofclosing travel and prevents the door from reversing if itencounters an obstruction at this point.Constant Contact To Close: For utmost safety andsecurity, the standard operation mode requires constantcontact on the mechanical Push Button to close the doorif the Safe Finish Photosystem becomes misaligned orif there is an irregularity in the wiring to the device. Inthis mode of operation, a Radio Transmitter cannot beused to close the door. (Page 18)STANDARD FEATURES:Digital Radio Controls: This opener is equippedwith a pre-programmed transmitter to one of overnineteen thousand private codes. The transmitter canbe re-programmed without difficulty using theexternal operation buttons. The power head is easilyprogrammed to accept the transmitter signal.(PageZ11)OPTIONAL FEATURES:Safe Finish Photosystem: An invisible infraredbeam of light guards the door opening and reverses adownward moving door if the beam is broken by astationary or moving object. The opener’s motorcontrol circuitry constantly monitors the Safe FinishPhotosystem for proper operation.Alternating Action Operation: The mechanical wallpush button functions in an Open/Stop/Close/StopReverse to Open mode in normal operation. (Page 15)Keyless Entry System: A tamper resistant outdoorkeypad, the optional Keyless Entry System permits entryto the garage without use of key or radio transmitter.Easily programmable, it accommodates a four digit PINcode (10,000 possible codes). Lighted Buttons enhancenighttime use.TOOLS REQUIRED FOR INSTALLATION7/163/8HACKSAWHAMMERSOCKET WRENCH3/8” SOCKET7/16” SOCKET1/2” OPEN ENDWRENCHDRILL & BITSLEVELSTEP LADDERSCREW DRIVERWOOD BLOCKTAPEMEASURESMALL SCREWDRIVER (1/8” HEAD)
3COMPONENT IDENTIFICATIONTRANSMITTERWALLBRACKETDOOR ARMand RODPOWER HEAD/DRIVERAIL ASSEMBLYMANUAL RELEASETAGSENSOR ‘L’BRACKETDOORBRACKETPUSHBUTTON“WARNING” LABELSENSOR ‘U’BRACKETBELL WIRESPOOLSAFE BAGWALLPUSHBUTTONSAFE FINISHHARDWAREREDRELEASEKNOBA: ASSEMBLY INSTRUCTIONSForce Adjusting PlasticInsert Locking Nut110047-1DOOR ARMSpringTUBE SECTIONAssembledand InPositionSpringSTEP 2: Protect the Power Unit cover fromscratching during assembly by placing it on cardboard.Loosen the two 5/16" lock washer nuts on top of thepower head drive unit.STEP 3: VERY IMPORTANT ! Position a paperDouble shim around the power head unit drive gear (standardKey Hole weight paper, see illustration). Shim must remain inplace while assembling the power head unit to theRail/Chain assembly to ensure a proper gear mesh andavoid excessive long term wear.L-Shaped AdjustNOTE: The Rail/ment BoltChain Assembly is SENSOR ‘L’packaged separately fromthePower Head Unit. The BRACKETtrolley, front idler/tensionadjustment assembly, chain, drive gear and limit camsare assembled to the Rail/Chain Assembly at thefactory. Follow the steps outlined below to completeassembly prior to installation. Refer to the componentidentification illustrations on the previous page.STEP 1: Prior to attaching the motor drive unit to therail assembly, the Open and Close adjustment boltsmust be installed. Place the threaded end of theadjustment bolt through the hole in the rail and thenslip the head of the bolt through the center of thedouble key hole. Slide the spring over the bolt andattach load adjusting nut. Tighten until the tip of thebolt extends 3/16” outside the nut. Repeat above forthe other side.STEP 4: Align the four key holes in the Rail/Chainassembly with the two front guide tabs and the tworear bolt studs on the power head unit and place therail/chain assembly in place over the power head unit.5/16” LockWasher Nuts110047-3LimitLeverPaper ShimFront GuideTabs (2)
4ASSEMBLY INSTRUCTIONSThe power head drive unit limit lever protrudes upthrough the rail/chain assembly sensing plate. Take carenot to bend the lever when assembling. Slide the powerhead drive unit forward until the gear meshes with therail/chain assembly drive gear. Check to make sure the110047-2Limit Leverfront guide tabs on the power head unit are securelylocked on the rail/chain assembly.STEP 5: The power head drive unit should be moveforward until all play between the gears has beeneliminated, but no additional force should be usedthat could cause pressure on the motor (power headunit) drive gear. Tighten the two 5/16" lock washernuts on top of the power head drive unit that wereloosened in Step 2 above.When the opener is first activated the paper shim willbe ejected. The paper shim should have the profile ofthe gears to indicate the proper mesh between them.STEP 6: Recheck the nuts used to secure the Rail/Chain assembly to the Power Head Unit, making surethey are tight.Take care not tobend limit leverAssembly is now complete and you are ready tobegin installation of the opener.DOOR TYPE IDENTIFICATIONIMPORTANT!IDENTIFY YOUR DOOR TYPE FROM THOSE ILLUSTRATED BELOW ANDFOLLOW INSTRUCTIONS FOR THAT TYPE OF DOORSECTIONAL DOORCURVED TRACKHIGH ARC OFDOOR TRAVELONE PIECE DOORHORIZONTAL TRACKJAMB HARDWAREHIGH ARC OFDOOR TRAVELONE PIECE DOORNO TRACKJAMB HARDWAREHIGH ARC OFDOOR TRAVELONE PIECE DOORNO TRACKPIVOT HARDWAREHIGH ARC OFDOOR PIVOT104368FOR THESE TYPES OF DOORS USEMODEL 9300M OR MODEL 9500M.USE 7 FT, 8 FT OR 10 FT RAIL(MATCH DOOR HEIGHT)WARNINGFOR THESE TYPES OF DOORS USEMODEL J9500M.USE 7J RAIL(FOR DOOR HEIGHT UP TO 8 FT)SPRINGS, PULLEYS, CABLES AND MOUNTINGHARDWARE USED TO BALANCE YOUR GARAGE DOORARE UNDER EXTREME TENSION AT ALL TIMES ANDCAN CAUSE SEVERE INJURY OR DEATH IF DISTURBED.DO NOT ATTEMPT ADJUSTMENT.
5B:IMPORTANT INSTALLATIONINSTRUCTIONSWARNING!TO REDUCE THERISK OF SEVERE INJURY OR DEATHREAD AND FOLLOW ALL INSTALLATION INSTRUCTIONS!AN UNBALANCED DOOR OR ONE THATSTICKS OR BINDS MAY PREVENT THESENSING SYSTEM FROM WORKINGPROPERLY, CAUSING INJURY OR DEATH.ENSURE DOOR IS PROPERLY BALANCEDAND ELIMINATE ANY STICKING OR BINDINGPRIOR TO INSTALLATION OF OPERATOR. Aproperly balanced door will open slowly froma 3/4 open position, close slowly from a 3/4closed position, and remain still at a 1/2 openposition. If the door is not properly balanced,HAVE A QUALIFIED SERVICE PERSON MAKEREPAIRS TO CABLES, SPRING ASSEMBLIESAND OTHER DOOR HARDWARE BEFOREINSTALLING THE OPENERYOUR GARAGE DOOR IS THE LARGESTMOVING OBJECT IN YOUR HOUSE, THESPRINGS, PULLEYS, CABLES ANDMOUNTING HARDWARE UTILIZED TOBALANCE ITS OPERATION ARE UNDEREXTREME TENSION AT ALL TIMES AND CANCAUSE SERIOUS PERSONAL INJURY, EVENDEATH, IF DISTURBED. DO NOT ATTEMPTADJUSTMENT. CALL A QUALIFIED SERVICEPERSON TO MOVE, LOOSEN OR ADJUSTDOOR SPRINGS OR HARDWARE.REMOVE ALL ROPES AND REMOVE ORMAKE INOPERATIVE ALL LOCKSCONNECTED TO THE GARAGE DOORBEFORE INSTALLING THE OPENER.DO NOT WEAR RINGS, WATCHES OR LOOSECLOTHING WHILE INSTALLING ORSERVICING GARAGE DOOR OPENERS.WEAR SAFETY GOGGLES OR OTHERPROTECTIVE EYEWEAR.IF POSSIBLE, INSTALL THE DOOR OPENER7zFT OR MORE ABOVE THE FLOOR. MOUNTTHE EMERGENCY RELEASE 6 FT ABOVETHE FLOOR.REINFORCE LIGHTWEIGHT FIBERGLASS,ALUMINUM AND STEEL DOOR TOPSECTIONS TO AVOID DAMAGE AND TOINSURE PROPER OPERATION OF THESAFETY REVERSE SYSTEM. CONTACTYOUR DOOR MANUFACTURER FOR AREINFORCEMENT KIT.DO NOT CONNECT THE OPENER TO APOWER SOURCE UNTIL INSTRUCTED TO DOSO.CHECK LOCAL BUILDING AND ELECTRICALCODES FOR MANDATORY INSTALLATIONAND WIRING REQUIREMENTS.CONNECT POWER CORD ONLY TO APROPERLY GROUNDED OUTLET. IFPERMANENT WIRING IS REQUIRED BYCODES, DISCONNECT POWER AT FUSE BOXOR CIRCUIT BREAKER BEFOREATTEMPTING ANY WIRING CONNECTIONS.LOCATE THE CONTROL PUSH BUTTON: WITHIN SIGHT OF THE DOOR, AND, AT A MINIMUM HEIGHT OF 5 FT SO SMALLCHILDREN CAN'T REACH IT, AND, AWAY FROM MOVING PARTS OF THEDOOR.INSTALL THE ENTRAPMENT WARNINGLABEL NEXT TO THE CONTROL PUSHBUTTON IN A PROMINENT LOCATION.INSTALL THE EMERGENCY RELEASEINSTRUCTION CARD, ATTACHING IT ON ORNEXT TO THE EMERGENCY RELEASE.ADJUST THE SENSITIVITY ADJUSTMENTSENOUGH TO ALLOW THE DOOR TOOPERATE, BUT NOT SO FIRMLY AS TOEXERT EXCESSIVE PRESSURE ON ANOBSTRUCTION BEFORE REVERSING.AFTER INSTALLING THE OPENER, THEDOOR SHOULD REVERSE WHEN ITCONTACTS A 1-1/2" HIGH OBJECT (A PIECEOF STANDARD 2 X 4 BOARD LAID FLAT)ON THE FLOOR.
6C: INSTALLING THE INGMounting the Front Bracket —Sectional Doors and One-Piece Doors with Track (ForOne-Piece Doors without track see Step 1A, next): Mark avertical centerline on the header above the door. Bymanually raising the door, determine the high arc of thedoor’s travel (see illustrations on page 4) and using a level,transfer this measurement to the header (see illustration atleft). Draw a horizontal line, crossing the previouslydrawn centerline, at this point. Install the Front MountingBracket securely with the lag screws as illustrated below.If necessary, reinforce the header with steel angle iron orwood to ensure a secure mount.FRONT MOUNTING BRACKET MUST BE INSTALLED TO ASTRUC